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AN ASSESSMENT OF THE
MANAGEMENT SYSTEM WATER CO – OPERATION
ABSTRACT
This research
work is on the assessment of management system of Enugu state water corporation
the purpose of this work is to look for remedies that will be used to solved
the problems that tend to arise in the co – operation as a result of the poor
management system that the co-operation used.
Most of the
data used on this study were mainly collected by the used questionnaire, which
were distributed to the sample stage of Enugu state water corporation.
The
researcher made used of primary and secondary data collections, from the
responses it was found out that, the workers in the corporation were not being
motivated, that their level of interference in the management of the
corporation which seems not be good or conclusive for them and even poor
accountability.
Based on the
findings it was recommended that if the corporation will adapt a good system of
management, which is planning, organizing, controlling and directing, and be
able to keep proper record of their account at the same time motivating their
employees as supposed, that the problems said faced by them would be reduced
looking into the government interference, it was concluded that since Enugu
state water corporation would dance to the whim of the government.
CHAPTER ONE
1.1
BACKGROUND OF STUDY
In a
developing country such as ours, the public sector necessarily bears much of
the burden of development regardless of our ideological stance and the public
corporation or public enterprises to adopt a more comprehensive nomenclature,
this constitutes government’s chief agent in development processes. Their
success is therefore of critical importance, yet the picture under both
civilian and military regime over the failure of this government owned companies
some of the time, government interference in day to day operations of the
companies. Inadequate funding, condition of service and the work environment,
politicization of the enterprise and poor management. Of all the above
mentioned, none is to be stressed more than the management.
Characteristically, the developing countries are known for low
technological progress and extremely low labour productivity. The Nigerian
scene portrays the situation very adequately, despite productivity. The
Nigerian scene despite its productivity, and abundance in natural resources and
rich environment the Nigerian economy was not quite taken off; most
organizations do not operate smoothly and efficiently.
A glance at
the performance record of any public corporation will be very convincing. The
failures of the three vital corporation – Nigerian coal corporation to operate
efficiently necessitated the sub – contracting of the management of the
corporation to expatriate, the inability of the post and telegraph (P & T)
and the national electric power authority (NEPA) to render adequate services to
the society has been the concern of all Nigerians, a lot of management problems
have been observed to be attitude based and therefore when one enterprise goes
wrong, one should suspect that some management principle have been abused and
either neglected or violated.
Poor
management characterized all our economic sectors especially in the public
sector which operate far below the private sector, therefore a realistic
approach to the development of this sector (public sector) calls for qualified
high level manpower especially at the management levels.
It was
against this that the researcher tries to find out the problems of management
in Enugu state water corporation inefficiencies occasioned by poor management
especially in the state.
The water
supply administration in Enugu state was limitedly the responsibility of public
work department (P.W.D) from inception in 1924: in 1973 the them east central
state water board was created forming the nucleus work force. This was
succeeded by the Anambra state water board in 1976, which in turn was suspended
by the Anambra state of Nigeria edict No. 16 of 1987 with five, directors and
zones situated at Onitsha, Abakiliki, Akwa, Nsukka, Udi, Aguata, Nnewi, Ihiala
with Enugu as headquatersers.
Enugu state
water corporation came into being after the creation of the state from the old
Anambra state in August 27th1991. Enugu state water corporation had its first
general manager in the person of I.G Dyoke. Today it has the following
functional zones at Enugu, Nsukka, Udi and Ninth mile excluding Abakilikik,
which is now in Ebonyi state. The headquarters’ is still at 3 constitution road
G.R.A Enugu. Their statutory services are production and distribution of
drinkable water to the public and are being subverted by the government of the
state. It has staff strength of about 1.300 with the following departments: at
the Apex is the board then the general manager, the P.R.O, the internal Audit
department. On the same strata is the commercial department, finance ad
supplies department, engineering department and administrative department.
Answerable to the engineering department, the construction operation and
maintaining mechanical – electrical group (MEC) planning, research and
statistics and planning design.
Currently in
the Enugu state water corporation, as a public sector they have about two
projects and the national water rehabilitation project.
1.2
STATEMENT OF PROBLEM
The factors
hindering the smooth and efficient running of Enugu state water corporation are
varied. Running of Enugu state water corporation are varied. They are traceable
to production personnel, management and external interference. Enugu state
water corporation being a public company, established with public funds and
whose service are invaluable with no alternative is constantly under public eye
as a result of increasing of mismanagement and poor managerial staff
relationship.
Thus, Enugu
state water corporation has been faced with multifarious management problems
which may be termed mismanagement. Owing to lack of planning, organization,
directing an controlling, other are government interference, political
interference, span of control, finance, leadership, ill – application of
management principles, lack of proper accountability, lack of motivation and
integrity factors.
The
researcher has therefore aimed at ascertaining the managerial problem of the
corporation hence the statement of the problem is to identify the managerial
problems facing the corporation with the view of determining it effect on their
performance.
1.3
OBJECTIVE OF THE STUDY
Based on the
problem stated above, which in clued mismanagement in the corporation, lack of
workers motivation, lack of proper accountability, and wrong leadership style.
The researchers therefore aim at getting solutions to these stated problems
which tend to be the purpose or the objective of the study.
The objectives of the study therefore include.
vTo find out the proper system of management which are
planning, organizing, controlling and motivations, that will be used by the
Enugu state water corporation so as to avoid further management problems.
vTo find out the means of giving incentive and motivation to
the staff so that they can improve their productivity and the staff
relationship.
vTo ascertain ways of giving proper accountability about the
corporation to enhance the normal functions to the Enugu state co – operation
and reduce poor accountability.
vAnother objective of this study is to find out the good
leadership style that will be suitable for the management of the corporation.
1.4 RESEARCH
QUESTIONS
vWhat are the displinary procedures in Enugu state water co –
operation?
vIs there any roles played by the employee in Enugu state
water co – operation?
vTo what extent is motivation given to the employees?
vAre there ay welfare programmers been given to workers?
vAre the staffs there well skilled in Enugu state water co –
operation.
1.5 STATEMENT OF
HYPOTHESIS
(1a) Null hypothesis (Ho): the management system of Enugu
state water corporation is not conducive for effective performance.
(1b) Alternative hypothesis (Hi) the management system of
Enugu state water corporation is
conducive for effective performance.
(2a) Null hypothesis (Ho): the employees are not satisfied
with the level of integration that exists is the different department of the
corporation.
(2b) Alternative hypothesis (Hi): the employees are satisfied with the level of integration that
exist am the different department of the corporation.
1.6
SIGNIFICANCE OF THE STUDY
The statutory
objective behind setting up of public utility companies by government with the
tax payer’s money was to provide services to the public and with the view of
raising their overall standard of living. In view of the above therefore the
role of the state water corporation (Enugu state towards rendering these
important services, to the people of the state could not be over emphasized.
The good intention of the government has not been met due to problems
associated with management of the outfit.
However through this study a stop would
be put to this seemingly chronic problem which has tended to waste public
funds. This study would benefit the populace of Enugu state who make use of the
services rendered by the corporation and will have overall good effect on the
country’s GNP while others who have one thing or the other to do with the
corporation will benefit also.
1.7 SCOPE OF STUDY
The scope of
this study is mainly on the management system in Enugu state water corporation. Since the scope is
on Enugu state water corporation, the researchers work will be on only selected
workers by sampling to give information about the organization.
Definition of some key terms.
The following terms
are defined as they apply in this research.
17.1 System
System is
defined as a set of interdependent, interacting element, a group of units so
combined as form an organized whole whose output is greater than. The output of
the constituent unit (Unamaka 1997)
1.72 Sub – system
Sub – system is the individual units that
make up a system. Each sub – system has its own distinct activity with its
focus of operation but having the total enterprise goal in view. These sub –
system on diversified and interdependent which show that “everything is related
to everything else” (Unamaka 1997).
1.7.3 Management
This can be
described as the act of working particularly through people for the achievement
of the broad goals of an organization.
1.8 LIMITATION OT
THE STUDY
This research work will be subjected to
limitations associated with the survey research and student projects. Since
there is no research grant for the research. There will be the problem of
finance and transportation fees to carryout an extensive study.
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