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THE IMPACT OF ORGANIZATION AND METHOD ON OFFICE
MANAGEMENT” CASE STUDY OF YOUR OFFICE.
CHAPTER ONE
1.1 INTRODUCTION
Organization
and methods was originated through the efforts of the pioneers of scientific
management such as Taylor and Gilbert whose
work influenced. The early approaches and establishment of the function
in so many organization.
Organization
and methods is simply the used of work
study techniques to the structure and procedures of an organization in order to
improve the efficiency of an organization.
Organization
and methods has transformed into a very
valuable component of an organization. In fact it become a specialized field
with career prospects, especially for our teaming unemployment. It provide
opportunities that are both challenging and satisfying to the average intellectual employee to prove
his with in improving and processes.
The British
standard 3188.1001 defines organization and methods as the systematic
examination of activities in order to improve the effective use of human and
other material resource.
According
to Harzel (2001) defines organization and methods “is the application of work
study techniques to the structure and procedures of an organization in order to
improve the efficiency of an organization system.
Briscoe
(1992) defined organization and methods “as a specialist function which has a
primary objective of improving efficiency and control in organizations. It
is thus seen as an essential function
that should be part of the make u of any organization. Organization and method and it associated
techniques can be seen to form the basis of business process re-engineering and
business process improvement.
1.1 BACKGROUND OF THE STUDY
The must
important reason of introducing organization and method is to improve
administrative procedure and clerical practice in the office. Therefore its
equally important to be familiar with
the definition of office: -
Office can
be deafen as a work area for handling
information or process equipment.
Office can
also be seen as a place of work on the other hand it has been seen as a place
where business activities are carried out. In which ever way an office is
defined, it is to be noted that the world of work bring about the existence of
office.
Office does
not derives it meaning from the size of any room where clerical functions are
being carried out. On the other hand, it has no reference to size or nature of
activities that are taking place in any
Organization. For example; the room where lecturer attend to his student is
called an office also, the room where the president of the federal Republic of
Nigeria carried out is constitutional duties is also called an office.
Office management
This could
be regarded as an act of putting into systematic relationship those elements
and activities essential to the satisfaction of an office purpose.
In a
nutshell Organization and the method is simple the w ay and manner
organizational activities is put in the right and most orderly manner. On the
other hand is a process of coordinating organizational structure and
procedures in the most perfect way.
1.2 STATEMENT
OF PROBLEM
When the
employees of an Organization are not
fully equipped with knowledge of organization and methods the way and manner in which office should be kept
in the most desired order might be a
problem. This could result to loss of documentation and even low employees
performance.
The
question therefore asked is, is it the poor knowledge of organization and
methods that lead to poor employees performance and improper documentation in
Kaduna north local government are? At the same time does it mean if, every
officer in Kaduna north Local Government is fully developed with the knowledge
of organization and methods it will lead to help employees performance and
proper documentation. This is actually an issue of investigation.
If the
knowledge of organization and method is not provided there would be
contribution cost of document and low performance. This research is therefore
undertaken to monitor the level of the
knowledge of organization and method and it relevance to proper
documentation an improve performance and also make recommendation on how to
improve the knowledge of organization and
methods.
1.3 OBJECTIVES
OF THE STUDY
Every
research has a purpose and aim. This
research is to investigate the
impact or organization and
methods’ on office management with
particular reference to Kaduna North Local Government area. The researcher
interest to provide answer to issues of office
management in the area under study. Therefore the objectives of this research
among other are:
i.
To investigate the level of office holders
understanding of organization and methods.
ii.
To find out the problems that lack of the knowledge of
organization and method can result to
iii.
To find a way of providing the knowledge of
organization and methods to office holders in the local government area.
iv.
To investigate how the knowledge of organization
and methods will result to high
employees performance and proper documentation.
1.4 STATEMENT
OF HYPOTHESIS
In carrying
out this research, the following hypothesis has been formulated to which its
validity with the tasted in course of the study. These hypothesis are:
1)
Ho:
organization and methods does not improve the processes of record keeping and
documentation in the office.
H1:
organization and methods improve the processes of record keeping and
documentation in the office.
2)
Ho:
organization and methods does not encourage quick decision making, process and
responses to business operations emerging issues.
Ho:
organization and methods encourage quick decision making, process and responses
to business operations emerging issues.
It is also
among the significant of this study to find out problems that are likely to
happen as a result of inadequacy of the knowledge of organization and method
and provide remedy to such problems. And to save as reference to office holders
and other researchers.
1.5 SIGNIFICANCE OF THE STUDY
The
importance of this project can not be over emphasized because the organization
and method is a course that is designing for the smooth management of office which is the coordinator of all organization activities therefore:
1.
There is the need for knowledge of organization and method
for the smooth management of office.
2.
The research work will be a source of research to
other researchers and also a refresh point.
3.
The research work also find out problems likely to be
faced by all office users.
1.6 SCOPE
OF THE STUDY
The vital
part of this study is the impact of
organization and methods on office management. In the courses of the study, the
researcher will limit it study to Kaduna North Local government.
1.7 LIMITATION OF THE STUDY
The limitation
of this research can be view from the fact that the respondent are serving
members of Kaduna north local government and Sultan Bello primary school
they were very busy to the extent that
the appointment which were booked has changed and new booking obtained before
the issuing of the questionnaire. Also some considered the information required
to be official and a such wanted to seek permission from their superior before
attempting the questions.
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