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STAFF MOTIVATION AND ITS IMPACT ON
ORGANIZATIONAL PRODUCTIVITY
CHAPTER ONE
1.0 INTRODUCTION
Motivation is the
inner state that causes an individual to behave in a way that ensures the
accomplishment of some goal. Or it can be defined as the state that directs the
individuals towards the goal of satisfying felted need. The individual is moved
to take action to reduce a state of tension and return to a condition of
equilibrium.
Motivation of
staff and its impact on the organization productivity is the subject matter of
this projects with a cases study of Kaduna
Since
productivity is a result of employees behaviour, influencing this behaviour is
a manager’s key to increasing productivity.
In the new
generation organization like (KRPC) high level of productivity and efficiency
is their watchword in a competitive environment. It is a well known fact, that
no organization can succeed without hardworking and committed employees. That’s
why employer’s tend to put more effort in motivating employees through
motivation factors in order to get work done in the right manner, in order to
achieve higher productivity and when this is done, the organization will definitely
attain its desired objectives and goals.
But some managers
knowing the significance and important of motivation, do deliberately refuse to
motivate their subordinate.
Top management
must take into account of individual behaviour when planning organizational
structure and procedure, and applying management styles and theories to meet
career development of employees, staff development programmes becomes
imperative as motivational factors.
This is very
sensitive issue, because the degree of productivity of any organization depends
to a large extent on how the morale of the employees are boosted through
motivational factors which will in turn lead to employees higher productivity.
Motivation is one
of the simplest, yet most complex
management jobs, it seems simple because people tend to be basically
motivated to behave in away that they feel leads to reward, therefore one of the
determinant of behaviours is motivation.
1.1 BACKGROUND
OF THE STUDY
REFINERY
AND PETROCHEMICAL COMPANY KADUNA
The decision to
establish Kaduna Refinery and Petrochemical company (KRPC) was taken in 1974 along
with that of Warri refinery. However, it was decided that work would commence
on the construction of refinery whenever the projection of consumption of
petrochemical product justified it.
By early 1975, in
view of the fuel shortage experienced,, the federal government decided that
work on the third refinery should be advanced. It was envisaged that the
refinery was to be a simple hydro skimming type refinery in order to meet up
with the fuel demand.
Based on the feasibility
studies carried out which took into consideration the consumption of various
petroleum products within the northern zone, and adequate means of disposal for
surplus product. A cru0de oil capacity of (42,000) forty two thousand barrel
per stream day (BPSD) could be early justified.
It was much later
that the federal government decided that the capacity for any refinery in Nigeria
However, this
would have led to the production of large quantity of heavy ends and on one
practical and viable solution is
reprocessing the heavy fuel oils.
In order to do this the whole project
plan had to be modified so that what
initially was planned to be a simple hydro
skimming type refinery developed into integrated refinery. The refinery
would now be able to produce a wider variety of petroleum Oleum products, some
of which should be lubricating base oil. Hence it becomes necessary to import
suitable paraffin base crude oil from Venezuela , Kuwait
or Saudi Arabia
Product from the
refinery are to include fuels using such
as liquidified petroleum Gas (LPG)
petroleum motor spirit (PMS) automotive
Gas oil (AGO) dual purpose keri (DPK) and supluric and those from the
lubricating oil complex are basic oils Asphalt and waxes.
The lubricating
oils complex, Kaduna Refinery is the
first to its kind in West Africa and one of the largest in Africa . The consulting from king Wilkinson of Hague
Holland, in conjunction with NNPC engineers developed the plan for the
refinery. The contract for contribution was awarded to CHUODA CHEMICAL
ENGINEERING AND CONSTRUCTION company of TOKOHAMA JAPAN IN 1977. The project
completed and commissioned in 1980. However the lubes plant and petrochemical
plant were commission in 1983 respectively operation and maintenance carried
out by Nigeria Nigeria
1.2 STATEMENT
OF THE PROBLEM
The project is
based on the understanding hat there are many problems as regards to motivation
in (KRPC) Kaduna Refinery and
Petrochemical company some of this problem hinders which resulted to poor or low productivity,
inefficiency, laxity and ineffectiveness.
Motivation is
therefore a universal problems that affect employee higher productivity of all cadre in an
organization for instance, in a modern organization, employees usually take
appointment with the believe that salaries and other fringe benefits would commensurate
with the job each is expected to do. And if these benefit do not commensurate with the job, the morale of the
employees (most especially the lower level employees which constitute the largest numbers of workforce in the organization)
will be low which will lead to low productivity and performance.
Motivation is
also seen with the problem or being very expensive to motivate employees in an organization, because the management of
the organization have to increase employees pay package providing health
facilities, accommodation and other incentives. Therefore, it has been a
problem for the organization to motivate their employees for higher
productivity.
1.3 OBJECTIVES
OF THE STUDY
i. The major objectives of this study is to
critically examine the nature and types
of motivations given to the staff of Kaduna
ii. To identify the problem of motivation in
the organization.
iii.
To identify the means of evaluating the effectiveness of the
various motivational programmes and to give useful recommendation to the
above problems.
iv.
The researcher hopes
that this study would be beneficial to the management and staff of Kaduna
v.
The research work will also enable people to have an idea on
the effects they can have on the performance and resultant effect on the
productivity of the organization.
vi.
To highlight how personnel can be motivated for better
productivity
1.2 STATEMENT
OF HYPOTHESIS
A hypothesis is a
tentative statement linking two or more variable in a correlation to establish
a relationship that, further subjection to test will confirm such relationship
as either positive or negative. The
following are the two hypothesis that are to be tested.
Ho: Motivation of staff does not have any significance impact
on the organizational productivity.
Hi: Motivation of staff has significance impact on the
organizational productivity.
1.5
SIGNIFICANCE OF
THE STUDY
The significance
of the study of motivation is that it will help to determine how motivational factors
stimulate employees to higher productivity and its relevance to both the
employees and the organization. So that people will be attracted to join and
stay within the organization
The study will
also help the modern organization in identifying and solving some employees related problems responsible for the low
morale and poor attitude towards work, since motivating have important bearing
to employees attitude to work and their
morale.
The significance
of this study also is that, it will attempt to answer organization question of
“what induce employees to action” “how is the employees performance energized
and how is it directed” and it will offer the
organization some motivational factors which help in stimulating
employees to higher productivity and efficiency.
It will further
help to assess the role of “motivation” as a tool or a means of enhancing
organizational productivity.
1.6 SCOPE
OF THE STUDY
The scope of this
research focus on the human resource department of Kaduna Refinery and Petrochemical Company (KRPC)
Kaduna Kaduna
1.7 LIMITATION
OF THE STUDY
In the light of
this research, researcher encountered some problem when carrying out the
research. Some of these constraints are encountered are as follows:
a.
FINANCIAL FACTOR: We are handicap
financially due to recent increment of our tuition fee which make our parent
/guardians to strive and see that we are able to register for the new session,
so that it could not warrant us to spend the more in order to acquire more information for the compilation of the
research work both in the area of study and necessary textbooks needed.
b.
TIME FACTOR: We are actually constrain by time,
because time allowed for the project is
not adequate enough for us to obtain the
required detail information for the research. because time allowed for project
coincide with the area of study KRPC busy period likewise our semester test and
assignment period also coincide with the
time frame.
c.
CONFIDENTIALITY
FACTOR: Most
importantly, some key information necessary for the project could not be at our
reach due to confidentiality of such information to the organization.
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