A SURVEY OF ROLES AND PERFORMANCE EFFECTIVE OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES IN ENUGU URBAN
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A SURVEY OF ROLES AND
PERFORMANCE EFFECTIVE OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES IN
ENUGU URBAN
TABLE OF CONTENTS.
Title page
Approval page
Acknowledgment
Table of contents
Chapter one
Background of the study
1.2
Statement of the problem
1.3 Purpose
of the study
1.4
Delimitation of the study
1.5
Significant of the study
1.6
Assumption of the study
1.7 Research
question
1.8
Definition of terms
Chapter two
Literature Review
An overview of the roles of
secretary
The Responsibilities / Duties of secretaries in Communication
industries
The true image of secretaries in Communication industries
The roles of secretary in developing the office
The roles of secretary in selected communication
Secretary as a personal officer
Factors responsible for Non-application of secretary roles
Effects on the performance of secretaries
Chapter three
Methodology
3.1 Area of
study
3.2
Instrumentation
3.3
Population and size
3.4 Method
of data collection
3.5 Method
of data Analysis
3.6
Validation of Instrument
Chapter Four
Presentation and Data Analysis
4.1
Research Question
Chapter five
Summary of Findings, Conclusion and recommendation
Discussion of findings
Summary of findings
Conclusion
Recommendation
Limitation of the study
Suggestion for further studies
Reference
Questionnaire
ABSTACT
This study examined roles and performance efficiency and effectively
of secretaries in modern communication industries in Enugu Urban.
People hold
different opinions about the secretaries roles.
they fail to understand that the secretary is an important officer in
every communication industry and her contributions and effectiveness can either
enhance or diminish the efficiency of an
industry.
The study
also seek to find out whether lack of appreciate communicating machine affect
the roles of secretaries. It went
further to stress whether lack of knowledge of the administrative principles
may hinder secretarial roles, whether executives do not give the secretaries
free-hand to implement the necessary administrative principles.
In collecting
data, the study was designed to cover selected communication industries as the
population through sampling of the secretaries.
The population were made up of
100 people and the researcher made use of questionnaire which was distributed
to the respondent. Was later collected.
It was concluded
that regular seminars, workshops and conferences should be organized for the secretaries in order to
up-date thir knowledge and experience on the secretarial profession and that
the employers should work hand-in-hand with their secretaries, be able to
delegate duties to them and provide enough working equipment for carrying out
their duties.
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