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ORGANOGRAM AS AN
IMPORTANT COMMUNICATION TOOL IN BUSINESS ORGANIZATION
CHAPTER ONE
INTRODUCTION
1.0 BACKGROUND OF
THE STUDY
Almost from the day we are born we all belong to some
organization, each of us belong to a family, an institution that is not highly
structured. Later we proceed through
school and eventually go to work for some organization to earn a living. Yet how often do we think about what an
organization is? We speak of public organization, business organization,
religious organization and many others.
What do they all have in common that make us call them organization?
The first thing that comes to ones mind is people
organization. It must compose of
people. Next we may think of
objectives. There must be some reasons,
some goals for those people to come together to achieve. Third we consider structure. If a number of people have come together to
accomplish some objectives then there must be a structure, a plan that will
aids in getting the task performed. In
other words, organization structure involves regularities in activities such as
allocation, supervision and coordination.
Finally, a relationship should exist among these people as they work to
accomplish the objective of the organization.
Organization are primary complex goal seeking units, which survive must
accomplish secondary task, example they must maintain their internet system to
coordinate the human side of enterprise and must adapt to the shape of the
external environment.
To discuss the impact of organization structure on effective
management in a business organization, it is important to define both
organization and management and further consider its impact different authors
give various definition of management as a discipline and look at it as focal
point to the determination of an organization, manpower development progress
and the effectiveness of the success of such organization.
According to James (2005) management is the process of
allocation of an organization inputs, men, money, and material by planning,
organizing, directing, coordinating, controlling and staffing for the purpose
of producing output designed so that the aim and objectives of the organization
should be accomplished.
A clear picture of the organizational structure is essential,
it make one see how management resources are distributed and how to get
management development need into proper perspective in a small company. The members of the board will know all the
manager and potential managers, concerned personally in a large firm, this will
not be the case, some people will be known but it is certain that good many
others will not be known. This state of
imperfect knowledge can lead to some old result in one large company a younger
manager completed a different assignment and the board noted his achievement.
The way a company is structured and organized will affect the
way managers within it do their jobs.
The organization structure, determines how work to be done is shared out
and this in turn affect both personal and communication relationships between
people in the company. It had been
argued that if people have the right attitudes and the will to work together
the structure of the organization is of higher consequences this are only true
in the sense that with good will, people will make a bad organization work be
deliberately ignoring the formal structure by going to a great deal of trouble
to keep colleagues informed either officially or unofficially and by holding
many more meetings that would otherwise be necessary in some compromises,
specially administrative staff are employed to control relationships by example,
deciding who should be on a particular distribution lists or attend a certain
meeting, and ever to assist executive to allocate work because the existing
structure is too vague to be certain that the work would be done. A good way of assessing whether an
organization is properly structured and control is to find out how much time
managers spend in the organization, how much time is spent on purely
maintenance activities of the organization.
A very careful review of organization is likely to produce
improvement. A closer look will be taken
on the assessment of the capabilities of people filling the post within the
organization and what future management manpower resources will be needed.
1.1 STATEMENT OF
THE PROBLEMS
The difficulties most business organization are facing today
are in the area of good management, by not using effective organizational
structure. Organizational structure
deals with the relationships between all the jobs in the organization. Organization are bound to face problems that
will eventually lead to bad management.
There are reasons for this interest in organization structures and the
underlying principles these interest organization structures are newly set up
and are unlikely to satisfy the need of the organization. The best structure will not guarantee result
and performance. In every organization
we try to make the best use of our available resources with the intention of
getting greatest output from a given input but we normally fail. Because we cannot evaluate the solvency of
the already structure in the organization as to its validity and this is the
reason why people argue among themselves about how productive a firm is or an
organization produce it service to the people many organization have failed. To understand the importance of
organizational structure in any business or organization they are
operating. So they hardly know whether
the organization are really using the best organizational structure for the
effectiveness of the management in the operation of service to the community.
Many people failed to realize the importance of organizational structure.
Most organization have to face a number of crucial issues
about the kind of structure that will sustain the success of the enterprise,
the most frequent issues are:
v To what extend
should we encourage the use of specialization of ideals?
v What degrees of
standardization should be imposed on behavior of what degree of discretion
should be allowed to individual job holders?
v How much formality
should be encouraged?
v How much level of
authority should be established?
v To what extent
should decision making be centralized or decentralized.
There is no perfect answer to any of these questions but
there are number of possible options, which if taken together can produce an
optimum design for an organization. One
must distinguish these aspects of staff function who merely provide services
and those that provide standardize performance for all other section of the
organization and there is a possibility of the growth of sectional interest
which may conflict with the need of the organization and there may not be
effective control of the workers.
1.2 OBJECTIVES OF
THE STUDY
The study is designed to develop and integrate the knowledge
gained in management and to us, this knowledge is to develop an analytical
approach on organization structure to facilitate the decision making of the
organization.
v To determine the
impact of communication in an organization.
v To establish the
channel of communication in an organization.
v To ascertain the
communication barrier in an organization.
v To proffer best
communication channel for an organization.
1.3 SIGNIFICANCE
OF THE STUDY
This study will be important to both student and members of
staff, that is the workers in an organization.
For example on the part of students, it will help them in research
related to their field or their study whenever the need arises while the
members of the staff in an organization will acquaint themselves with the
function and hierarchy of the organization and to know to whom they should go
to whenever they have problem.
The organization would be able to improve its channel of
authority. Responsibility and contact
within the organization, so as to achieve the desired goals and objectives of
the organization. It is imperative,
therefore to achieve the ultimate, therefore to achieve the ultimate purpose of
any organization, its members must be well organized and it is equally important
that within the organization.
Flexibility is necessary because behavior change.
1.4 SCOPE AND
LIMITATION OF THE STUDY
This write up intend to discus the impact of communication in
an organization. The write will mainly
concentrate on how lack of communication could hinder the performance of
employee in an organization, how this could be avoided, tips on ways to
entrance communication in an organization.
During the writing of the essay, many constraint were
encountered, shortage of related literature was the most critical of all.
Time was also another factor, as the limited time available
has to be allocated to lecture, assignment and tests.
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