ADMINISTRATIVE STRESS AND MODERN MANAGAER IN PRIVATE BUSINESS ORGANIZATION (A CASE STUDY HALLMARK BANK ENUGU)
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ADMINISTRATIVE STRESS AND MODERN
MANAGAER IN PRIVATE BUSINESS ORGANIZATION (A CASE STUDY HALLMARK BANK ENUGU)
ABSTRACT
The topic
stress has come into being since the creation of man. However, the activities of man in
organization seems to be the cause of his problem as want at times pressure or
urgency by trying to engage in complex and difference task.
The primary
data would be the information gotten by researcher when he the researcher
conducted and oral interview and researched questionnaire contribution to
officials or department heads of Hallmark Bank and Rd based on research
questionnaire namely: Section A” whether organizational defective has any
influence on managers stress and section B” whether managers individuals
problems contributed into stress and is nork load a cause of stress in Hallmark
Bank. (All those would form part of the
proved hypothesis assumption.
Secondary
data would be gotten from human relations at works such as:
a. Managers evaluation reports
b. Managers social status
c. Managers safely measures
To know how
a manager uses his annual leave. However,
modern managers are inexperienced in term of using their leisure time
appropriate. This is due to as a result
of not being aware of “Work Bridge” which normally results to defective in
manager’s health in using leisure time to complete part of his official
job. Also the researcher would look into
the problem of planning to see if the managers inability to plan ahead is also
one of the resultant problem of stress.
Based on
these findings. The research would be
able to know where managers were best oriented through (training) as whatever
job they found themselves. There is
enough time, and other relaxation scheme.
Also there
is recreational programme as off duty, vocation, medical check-up, leave
allowance and regular exercise as a means to ease lesion an from the above
findings would recommendation on made.
TABLE OF
CONTENT
Title page
Approval
page
Dedication
Acknowledgement
Abstract
Table of
contents
CHAPTER ONE
1.0 INTRODUCTION
1.1 Background to the study
1.2 Statement of problem
1.3 Purpose of the study
1.4 Research hypothesis
1.5 Research questions
1.6 Significance of the study
1.7 Scope of the study
1.8 Limitation of the study
1.9 Definition of terms
Reference
CHAPTER TWO
2.1 REVIEW OF LITERATURE
2.2 Definition of stress
2.3 Who is a modern manager
2.4 The consequence of executive stress
2.5 Causes of stress
2.6 Organizational weakness
2.7 The manager’s stress
2.8 Managerial control
2.9 Active coping technique
2.9.1 Social psychological factors in stress
reduction and management
2.9.2 Positive reinforcement
Reference
CHAPTER
THREE
3.0 RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design
3.2 Area of study
3.3 Population sample size
3.4 Samples size and sampling
techniques
3.5 Research instrument
3.6 Validity of the instrument
3.7 Reliability of the instrument
3.8 Data analysis techniques
Reference
CHAPTER FOUR
4.0 PRESENTATION AND ANALYSIS OF DATA
4.1 Data presentation
4.2 Data analysis
4.3 Test of hypothesis
4.4 Hypothesis
4.5 Testing hypothesis
Reference
CHAPTER FIVE
5.0 FINDINGS, RECOMMENDATION AND CONCLUSION
5.1 Findings
5.2 Recommendations
5.3 Conclusion
5.4 Suggestion for further research
Reference
Bibliography
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Life is our
modern society is generally not with out stress.
Stressful,
experienced have become parts and parcel of living in contemporary society in
almost all human endeavour. Human beings
do unavoidably go through some element of stress. As a result of wants of things through
pressure or urgency by trying to engage in complex and different problems.
Stress
occupied the prominent position in the psychological and economic life of
people, therefore, it is seen as a disrupted of human resources management as
factor that cannot be discouraged or rather over looked.
The
researchers considered the congestive role and impact this stress has generated
to employees (modern managers) its renders in terms of contract the employers
interest are merely focused in terms of contract, the employer.
Interest are
merely focused on how to maximize profit through increase in volume at sales,
reduce costs of labour and through other pleasures to reduce cost as to achieve
the organizational goal.
However, the
failure or ignorance of this would be for employer to check the emotions and
condition of service, which creates more problem tan expected who are in the
lab it of paying for salaries but fails to realize that some managers are
overused as a result or work bad while some are raised by frustration in trying
to satisfy one duty or the other and this frustration are most manifested in
their mood as anxiety, anger, objected, dehumanization and defloration. These ill feeling gives a longer ray to cause
trouble (stress) to most people on this note, I emphasis that stress management
is very important in checking this ugly trend.
Both private
and public business managers stand the risk to acquire stress as a result of
their personality trait which found form parts of this research study to know
how it contributed to stress and how it will be resolved.
1.2 STATEMENT OF THE PROBLEM
The problem
could be stated in different forms as follows:
i. Do small and big business
employers undergo studies relating to workers motivational outfit towards their
job performance?
ii. Is it true that understandings
of manager’s background will assist in achieving effective use to human
resources management without stress?
iii. Does personality of managers
contribute to administrative stress?
1.3 PURPOSE OF THE STUDY
i. The study is aimed at
exploring an avenue to improve the social, psychological welfare of workers.
ii. To ensure that there is smooth
running of affairs and activities of managers in every part of the organization
without burden of work load.
iii. To exist the managers who are
stress prone on how to improve their condition.
iv. To educate generally, both
present and future managers or danger of stress.
v. To remind the decision takers
or top management officials to elegist from any managerial practice that will
lead workers into stress.
1.4 RESEARCH HYPOTHESIS
H0: Does lack of proper management techniques
contribute to managers stress in Hallmark Bank
Hi: The managers personality trait does not
contribute to administrative stress in the organization.
Hii: Is work load a cause of stress in Hallmark
Bank? In trying to satisfy the
managements, managers are overused with workload, and thereby easily get tried,
and frustration may come in.
1.5 SIGNIFICANCE OF THE STUDY
The study is
geared towards curbing the ignorance of private and public employees are to
redirect and lay emphasis on the effective method of utilizing manpower without
exposing these modern managers to health hazards.
Hence the
application of the managements technique as an indispensable and integrated
parts of any business outfit.
The research
intended to recommends in a board and elaborated manner three simple techniques
of management that will be useful to the employees. The research tries to simplify these
techniques of management to a layman’s understanding on how to apply or utilize
manpower without exposing them to danger.
As an
educative approach to educate employer who to start up business by knowing how
to use workers with out overloading them or causing ill felling that generates
stress.
Existing
employers are bond to benefit immensely from this study been acquainted with
various procedures necessary for proper and adequate management techniques.
Definitely,
the impacts of the study will go a long way in exposing and correcting the
problems at hand.
1.6 SCOPE OF THE STUDY
This study
will cover the area of deficiency emanating from non-application of management
techniques in private business operation, which does leads to stress.
This study
though limited to Enugu State will not lose sights of the facts that it should
be done in such a way that will make it relevant to any other business
properties both big and small in other parts of Nigeria.
Though the
research does not intend to deviate from the focus of this study but will
rather study every aspect of it given the available data and information.
1.7 LIMITATION OF THE STUDY
Every effort
will be made to carry out this research work meticulously, though there is
certain limitation due to opposing variables militating against the progress of
the research, the factors are stated below.
FINANCE:Only
the economic realities the cost of things as regards to the research materials
research goes a long way to hinder the good motive of the research about making
other necessary previsions and findings.
TIME: There is a limited time frame available
for the study, which results mainly due to the shortness of the academic
session. This time factor will in no
small way effect the study.
ACADEMIC: There are other opposing factors in the
sense that equal attention has to be paid to other assignments.
1.8 DEFINITION OF TERMS
Public
organization: It is said to belong to
the state and the people. It is state
owned or public owned. The concept is
used to designate or describe any enterprise established, owned and managed by
the governments. Also the government
involves the local, state and federal governments.
Private
organization: It is a concepts used by
the federal or state government of Nigeria in its arrest exercise of selling at
some of he shares of its organization to individuals as well as making some of
them to be profit oriented. Also
privatization is a process whereby organizations owned by the public are handed
over to the individuals through payments of funds or buying up the public
ventures by individuals.
Employer: It is defined as any person who has entered
into a contact of employments to employ any other person as a worker either for
himself or for the service of any other person and it includes manager, the
agent and also the personal representative if a decreased employee.
Employee: This can be defined as any person who has
entered into or works under a contact with an employer whether the contract is
for manual labour or clerical work.
Motivation: It is the way managers urges,
aspirations, drives and needs of his workers achieving a goal at the end of any
work and also it direct, control and explain their behaviour.
Infrastration: This is an act of being frustrated that
is being defeated or disappointed e.g. embittered by numerous failures. Also if your work is not noticed you tend to be
frustrated hereby not putting enough resources in your work.
Stress: It is defined as a passive condition
causing hard ship and disquiet.
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