MOTIVATION AND ENHANCED PRODUCTIVITY IN MODERN BUSINESS ORGANIZATIONS (A CASE STUDY OF DANGOTE GROUP)
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MOTIVATION
AND ENHANCED PRODUCTIVITY IN MODERN BUSINESS ORGANIZATIONS (A CASE STUDY OF
DANGOTE GROUP)
CHAPTER ONE:
GENERAL
INTRODUCTION
1.0 INTRODUCTION
This chapter
endeavor to explain the essence of the research work. It explains; of what
importance will motivation enhance work productivity in a modern business
organization. More so, the background of the case study will be discussed. The
problems which may arise in the course of carrying out this research work will
be put into consideration. Nevertheless, the major problem with most
organization is the lack of motivation. Some workers work hard, yet, they are
paid less and not motivated. Therefore, it is important for organizations to
motivate their employees in order to have a more successful productivity.
Unlike the Herzberg’s theory that explains that; the theory pinpointed some
factors that satisfy and dissatisfied workers in an organization.
These dissatisfies
include lower level factors like demotion, lack of safety, poor quality of
administration, lack of supervision, unfavorable company’s policy, poor working
condition, job security, poor interpersonal relations and a poor salary.
Though, their presence doesn’t motivate but only prevent dissatisfaction. The
above mentioned factors are the herzberg’s factors.
The high
level factors are job content or intrinsic variables like challenging work,
recognition, job achievement, growth on the job and more job responsibility.
These factors motivate people to perform better. While on the other way round,
other theories explained different view about motivation.
1.1 HISTORICAL BACKGROUND OF DANGOTE PLC
There is
probably no concept more important than motivation, in the study of employee’s
behavior in many organizations. A manager may consider motivation as an
inducement (financial or otherwise) given to the employees to ginger them to
work more. By this measure, organization goals and objectives are achieved. On
the other hand, employees usually associate motivation with some monetary
values.
Motivation
is a pervasive function that cuts across all aspect of employee’s development.
It is often discussed by people in any organization. Management cannot operate
in isolation of their employees because they are human beings and not machines
or tools which are utilize recklessly or in a rough manner.
Dangote Plc
was established in May 1981 as a trading business with an initial focus on
cement, the Group diversified over time into a conglomerate trading cement,
sugar, flour, salt and fish. By the early 1990s the Group had grown into one of
the largest trading conglomerates operating in the country.
In 1999,
following the transition to civilian rule and after an inspirational visit to
Brazil to study the emerging manufacturing sector, the Group made a strategic
decision to transit from a trading based business into a fully fledged
manufacturing operation. In a country where imports constitute the vast
majority of consumed goods, a clear gap existed for a manufacturing operation
that could meet the ‘basic needs’ of a vast and fast growing population.
The Group
embarked on an ambitious construction programme, initially focused on the
construction of flour mills, a sugar refinery and a pasta factory. In 2000 the
Group acquired the Benue Cement Company Plc from the Nigerian government and in
2003 commissioned the Obajana Cement Plant; the largest cement plant in
sub-Saharan Africa.
The Group is
now one of the largest manufacturing conglomerates in sub-Saharan Africa and is
pursuing further backward integration alongside an expansion program in
existing and new sectors.
In today’s
economy, employers have gone beyond being just employers because of their
interest in the management of employees’ productivity. Most business personnel
have realized more than ever before that their organizational set goals and
objectives cannot be achieved if their employee do not perform as much as
expected.
1.2 STATEMENT OF THE PROBLEM
However,
some problems that affect Dangote Plc are as a result of inadequate application
of motivation, such as:
i. The quest
to achieve is an hindrance to the application of motivation and work productivity in most business
organization.
Lack of
Interest on the side of the employee is another problem to be addressed.
Some
employees are self-centered that some of them find it challenging to perform
some tasks within the organization.
iv. Getting
trained personnel especially in this part of the country may be a problem that
could cause low productivity within the organization. v. In these modern days,
employees work more than they are paid and this at times often brings about
discouragement on the side of the employees. vi. Workers that are due for
increment don’t get it at the appropriate time and this may make them relent
inn their responsibilities to the organization. vii. Communication gap between
the employees and the management is another problem to be considered. viii. Work
division sentiments especially where there is no demarcation of authority
between the staff is another problem to be put into consideration.
1.3 RESEARCH HYPOTHESIS
H0i. There
is no relationship between motivation and work productivity
H1i. There is
a relationship between motivation and work productivity.
Hoii. There
is no significant impact between the firm’s output and the workforce in the
organization.
H1ii. There
is a significant impact between the output of the firm and its workforce.
H0iii. There is no effect of motivation on modern
business organization.
H1iii. There is an effect of motivation on modern
business organization.
1.4 OBJECTIVE OF THE STUDY
The
objectives of the study include the following among others: i. To determine the
impact of motivation on work productivity ii. To determine whether or not
motivation is relevant iii. To equate motivation and work productivity as a
tool to business growth iv. To explain the importance of motivation on the
survival of the modern business v. To help in academic contribution towards
reaching possible solution vi. To ascertain the various motivational benefits
available
1.5
SIGNIFICANCE OF THE STUDY
The
researcher hopes that the finding and suggestions would enable for effective
management of employees towards achieving organizational goals. Moreso, the
research work will endeavor to look into the motivational tools used by Dangote
plc to achieve its success in the present day economy. And also, to see of what
significance are these tools to the future productivity of the company.
1.6 SCOPE AND LIMITATION OF THE STUDY
The scope of
this research work will be limited to Dangote Plc, sokoto and the following
will be its limitation among others:
a) Time
constraints- due to the short time given for the study, the researcher could
not get all the required information needed for the study.
b) Finance-
as a result of money constraint the researcher had not enough money to carry
out the study beyond the level. The researcher could not visit places where
necessary information relevant to the study could be obtained.
c) Attitude
of respondents – some of the respondents were unwilling to cooperate with the
researcher because they felt, they have nothing to benefit from the study both
financially and otherwise. Besides they were afraid of losing their jobs, if
all information needed are released to the researcher.
d) Another
limitation is the non-availability of relevant and vital documents in the
school library, which could have be useful in making an extensive research work
and the library did not keep any special manuals for the topic which the
researcher could make reference to.
e) This
research work was undertaking when the writer is fully engage in the class
work. This has greatly constrained the research work because the researcher has
to pay attention to normal class activities.
1.7
DEFINITION OF TERMS
Business
Organization: Collective endeavor consisting of contractual relationship among
the various parties involved
Motivation:
it involves the inducement given to a worker to work more
Productivity:
it is the outcome or output of a firm
Modern: it
refers to something new
Hypothesis:
it refers to the educational guess provided to proffer solution to a problem.
Significance:
it is the importance of something.
Trained
personnel: these are skilled labors whose had undergone some level of
education.
Communication
gap: this is the bridge between two parties that make it impossible for a flow
of information.
Incentive:
it is an inducement to motivate a worker.
Salary: it
is a monthly pay to a worker.
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