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INDUSTRIAL RELATIONS AS
A STRATEGY FOR ENHANCING ORGANIZATIONAL PERFORMANCE
CHAPTER ONE
INTRODUCTION
1.1 Background of
the Study
Industrial relations which is the matter at stake is an
integral part of management, it is pointless therefore, embarking or
researching industrial relation without tracing point of its conceptual
framework i.e. management which is the key element in the coordination and
management of employees and work in PAN.
Improving productivity in PAN can be viewed as that part of
the strategic management function in the development of business policy.
Enhancing performance stress the role of the individuals in Peugeot Automobile
Nigeria and industrial relations, which is the core concept of the relationship
between employers and employees in the organization to ensure industrial peace
and harmony? Industrial relations is all about building a cordial relationship
between human being working in PAN by governing the affairs of the organization
in a favorable and suitable manner that will benefit both to ensure
productivity.
Industrial relations talks about the relationship which
exists between the three main industrial actors, the employers, the employees
and the government and there is a need for the management of resources to
foster industrial harmony and also develop good industrial relations. The
importance of production cannot be overemphasized because they are in collaboration
with other resources to make a business run properly and thus there is the need
for management.
This project will examine industrial relations as a tool and
strategy for enhancing organizational performance using Peugeot Automobile
Nigeria Kaduna as a research study. To do this effectively this work will focus
attention on aims and objectives, statement of problems, research questions,
scope and limitation as well as historical background of Peugeot Automobile
Nigeria Limited.
1.2 Statement of the
Problem
In organizations, industrial conflict is inevitable. It is
said to be the opposition of interest of both the employers and the employees.
On the part of the employer, he is constantly seeking for
greater output at minimal cost, seeking to lower the wage rate, lengthen the
work hours, speeds up the worker and discharges the worker when it is expected
for him.
While on the other part, the employee is constantly seeking
for job security at the best possible condition of service, safety and comfort
in the workplace, as well as hygienic environment. But most importantly, he
wants to interact freely, socially in decision making that will facilitate
growth and productivity in PAN.
In other words, most organizations fail not as a result of
poor planning, policies or mismanagement but as a result of management
inability to keep and maintain industrial harmony within the organization.
Based on the problems highlighted above, it is fundamental
for co-existence in order to realize the organizations set aims and objectives.
1.3 Objectives of
the Study
The main objectives of the study are to know how industrial
conflict can be minimized via industrial relations to achieve industrial
harmony so as to enhance performance and productivity in PAN such objectives
include:
1) To assess
the difficulties associated with industrial relations and industrial conflict.
2) To
highlight the effectiveness of industrial relations via collective bargaining
between both parties.
3) To outline
various strategies to facilitate the enhancement and improvement of
productivity.
4) To
determine production factors as an integral process for improving
organizational growth and survival.
1.4 Significance
of the Study
This research work will be beneficial to the employers,
employees future researcher in such areas as well as the government as
reflected below:
1) The
management and employers will benefit because it will save them losses and cost
associated with industrial conflicts and strike actions
2) The
employees and workers will benefit especially through the collective bargaining
mechanism which will afford them opportunity to participate in decision making
of the organization.
3) This
research work will serve as a platform, a foundation for future researchers to
build upon towards achieving academic goals.
4) This
research work will serve as a guide that can be used by government to minimize
and prevent future industrial dispute and conflict.
1.5 Research
Questions
The following questions are drawn to guide this study.
1) What are
the difficulties associated with conflict evolution and resolution?
2) How
effective is the relationship between management and workers of the organization,
is it deputation, joint consultation or the collective bargaining?
3) Are there
strategies to facilitate the free flow of information and communication between
employers and employees towards enhancing productivity?
4) What are
the production factors employed by government to enhance and improve
organizational growth?
1.6 Scope of the
Study
This research work will cover the period of 2010 to date, it
intends to assess areas of difficulties associated with industrial relations,
its evolution and resolution, the various ways of improving industrial harmony
between employers and employees and procedures for reaching agreement. Also the
administration of improving conditions of service for workers and its impacts
towards organizational performance and growth.
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