INVESTIGATION INTO INFORMATION TECHNOLOGY SKILLS REQUIRED OF A SECRETARY FOR EFFECTIVE JOB PERFORMANCE
ATTENTION:
BEFORE YOU READ THE CHAPTER ONE OF THE PROJECT TOPIC BELOW,
PLEASE READ THE INFORMATION BELOW.THANK YOU!
INFORMATION:
YOU CAN GET THE COMPLETE PROJECT OF THE TOPIC BELOW. THE FULL
PROJECT COSTS N5,000 ONLY. THE FULL INFORMATION ON HOW TO PAY AND GET THE
COMPLETE PROJECT IS AT THE BOTTOM OF THIS PAGE. OR YOU CAN CALL: 08068231953,
08168759420
INVESTIGATION
INTO INFROMATION TECHNOLOGY SKILLS REQUIRED OF A SECRETARY FOR EFFECTIVE JOB
PERFORMANCE
ABSTRACT
The research
focuses on investigating the information technology skills required of a
secretary for effective job performance in Imo State civil service system. In
order for effective job performance of secretaries this is research was carried
out to investigate the required skills needed.
Secretaries/office
technology managers in today’s office/business cannot achieve a reasonable
percentage of organizational objectives without adequate knowledge, experience
and skills with which to operate and manipulate the ICT machines and devices that
will ensure accuracy, efficiency, standardization and increasing productivity
of secretaries. In the light of this, this research also examined the following
concepts: information, communication, technology, information and
Communication
technology, the challenges of ICT and office technology secretaries and their
applications. The Conclusion made in this research is that the Imo State
government should organize an intensive and professional training for
secretaries on the use of information communication technology equipment. The
government should also make provision of these equipment. And recommendations
were made that for office technology and secretaries to perform credibly and
achieve the organizational objectives they must acquire the necessary skills,
knowledge and required experiences that will enable them to handle efficiently
and effectively various ICT machines, equipment and devices in the performance
of secretarial and office functions.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND STUDY
On the early
days the secretarial profession was limited to typing, writing and transcribing
of shorthand only. But today, it is far
beyond this, it involved functions as sorting and retrieving of information
passing on information and so on with the help of manual electronic
equipment. A secretary assistance to an
executive, possessing mastery of office skills and ability to assume
responsibilities without direct supervision who display initiative, exercises
judgment and makes decision within the scope of his/her authority. The secretary also handles more office jobs,
makes and takes decision on behalf of his/her organization. But because of the aforementioned about
information communication technology, there are controversies about the future
of the secretary in information communication technology.
The term
information communication technology was first widely employed in 1981 to
describe the equipment and system, which were being introduced in both private
and public sectors, to create, store and distribute information since, then,
the term has abbreviated to (I.C.T.).
The key
feature of modern technology is its ability to deal with information in one
form or the other. Trend has been
towards using ways of interconnecting the various types of equipments so as to
integrate their functions and manage them effectively. Underpinning the definition of “ICT” lies on
the modern which provides a helpful explanation of the way in which computers
process information.
Information
communication technology as the broadly based technology needed to support
information systems, which many people today refers to as computer equipment,
which aids to increase profit margin and enhance planning, and organization by
the use of very fast, accurate and flexible devices in the business
society. Efficiency in offices many
people believe, is a vital factor in the well being of an organization as it
can affect productivity.
1.2 STATEMENT OF THE PROBLEMS
The work of
a professional secretary is quite beyond just receiving calls and arranging
files manually. This is so because the work of a professional secretary
encompasses that of a computer operator. Secretaries responsibilities include
various administrative and clerical duties needed to run a company efficiently
and smoothly.
Some duties
include serving as an office information manager, arranging and scheduling
meetings or appointments and preserving paper and computer files, managing
projects, handling travel arrangements and distributing information through the
use of telephones, mails, e-mails. So the need of secretaries with skills in
information technology is very importance and this bring about the research.
1.3
OBJECTIVE OF STUDY
The
objective of this study is investigation into information skills required of a
secretary for effective job performance in Imo State civil service system. The specific objectives are:
i. To examine the changing
roles of the secretary in the ICT era.
ii. To investigate the relevance
of information technology skills in the job performance of a secretary.
iii. To highlight the challenges posed
by the emerge of ICT to a secretary.
1.4 RESEARCH QUESTION
1. Who is a secretary in the information
communication technology era?
2. What are the positive and negative
effect information communication technology has on the roles of a secretary.
3. What are the problems and the prospects
of a secretary in the information communication technology era?
4. What threats does information
communication technology pose to the secretary in an organization in this era?
5. What effect has information
communication technology on the secretarial profession?
1.5 SIGNIFICANCE OF THE STUDY
The
significance of the study has risen from the researcher’s realization of the
importance of information technology skills in order to enhance effective job
performance by secretaries in Imo State civil service system i.e the researcher
also realized the prospects of a secretary in the information communication
technology. This research work will be
valuable assets to government policy makers on privatization and contributing
to the successful up-lifting of secretaries in information communication
technology.
HOW TO GET THE FULL PROJECT WORK
PLEASE, print the following instructions and information if you
will like to order/buy our complete written material(s).
HOW TO RECEIVE PROJECT MATERIAL(S)
After paying the appropriate amount (#5,000) into our bank Account
below, send the following information to
(1) Your project topics
(2) Email Address
(3) Payment Name
(4) Teller Number
We will send your material(s) after we receive bank alert
BANK ACCOUNTS
Account Name: AMUTAH DANIEL CHUKWUDI
Account Number: 0046579864
Bank: GTBank.
OR
Account Name: AMUTAH DANIEL CHUKWUDI
Account Number: 2023350498
Bank: UBA.
FOR MORE INFORMATION, CALL:
08068231953 or 08168759420
AFFILIATE LINKS:
myeasyproject.com.ng
easyprojectmaterials.com
easyprojectmaterials.net.ng
easyprojectsmaterials.net.ng
easyprojectsmaterial.net.ng
easyprojectmaterial.net.ng
projectmaterials.com.ng
googleprojectsng.blogspot.com
myprojectsng.blogspot.com.ng
https://projectmaterialsng.blogspot.com.ng/
Comments
Post a Comment