THE IMPACT OF LEADERSHIP STYLE ON EMPLOYEES’ PERFORMANCE, IN KADUNA REFINING AND PETROCHEMICAL COMPANY
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THE IMPACT OF LEADERSHIP STYLE ON
EMPLOYEES’ PERFORMANCE, IN KADUNA
REFINING AND PETROCHEMICAL COMPANY
ABSTRACT
The title of this project is “The Impact of
Leadership Style on Employees Performance in Kaduna Refining and Petrochemical
Company”. The researcher examined the problems of the study such as wrong
placement of employees affect their performance and lack of the use of good
leadership style affect employees performance. The main objectives among others
was to identify the different leadership styles and their relationship with
employees performance. In the attempt to achieve this noble objectives,
research questions was formulated to examine the effectiveness leadership style
process. The instrument used for data collection was questionnaire method. The
Likert 5 point scale and mean statistical methods were used to analyze the
data. One of the findings was that the leadership style of a leader to a large
extent determines the survival of the organization. In conclusion, strategic
leadership style on employees facilitate effective performance. Therefore, it
was strongly recommended that leaders in organizations should adopt leadership
styles that will create and foster good relationship between them and the
subordinates so that they can relate well, work collectively and
understandingly towards achieving their organizational objectives.
TABLE
OF CONTENTS
Title
page - - - - - - - - - - i
Declaration - - - - - - - - - ii
Approval
page - - - - - - - - - iii
Dedication - - - - - - - - - - iv
Acknowledgement - - - - - - - - v
Abstract - - - - - - - - - - vi
Table
of Contents - - - - - - - - vii
CHAPTER ONE
1.0 Introduction - - - - - - - - 1
1.1 Background of the Study - - - - - - 3
1.2 Statement of the Problem - - - - - - 6
1.3 Objective of the Study - - - - - - - 7
1.4 Significance of the Study - - - - - - 7
1.5 Research Questions - - - - - - - 9
1.6 Scope of the Study - - - - - - - 10
1.7 Limitation of the Study - - - - - - 11
1.8 Definition of Terms - - - - - - - 12
CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction - - - - - - - - 13
2.2 Definition of Leadership - - - - - - 14
2.3 Leadership Styles - - - - - - - 15
2.3 Fielder’s
Situational Approach to Leadership - - 21
2.4 Factors
to Consider in Selecting Leadership Style - - 23
2.5 Relationship
between Leadership and Performance - 25
2.6 Relationship
between Leader and Employees - - 27
2.7 The
Role of an Effective Leadership in an Organization - 29
2.8 The
Impact of Leadership Style and Emotion on Subordinate Performance - - - - - - - - 32
2.9 Impact
of Transformational Leadership Style on Organizational Outcome - - - - - - - - - 35
2.10 The Influence of Leadership Styles on
Employees Performance 36
2.11 Who
is a Leader? - - - - - - - 38
2.12 Characteristics
of a Good Leader - - - - - 38
2.13 The
Difference between a Leader and a Manager - - 40
2.14 Summary - - - - - - - - - 44
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Introduction - - - - - - - - 46
3.2 Research
Design - - - - - - - 46
3.3 Area
of Study - - - - - - - - 47
3.4 Population
of the Study - - - - - - 47
3.5 Sample
Size and Sampling Techniques - - - - 47
3.6 Instruments
of Data Collection - - - - - 48
3.7 Validation
of the Instrument - - - - - 48
3.8 Reliability
of the Instrument - - - - - 48
3.9 Method
of Data Collection - - - - - - 49
3.10 Method
of Data Analysis - - - - - - 49
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Introduction - - - - - - - - 51
4.2 Characteristics of Respondents - - - - - 51
4.3 Data Presentation and Analysis - - - - - 54
4.4 Summary of Findings - - - - - - 62
4.5 Discussion of Findings - - - - - - 64
CHAPTER FIVE
SUMMARY, CONCLUSION AND
RECOMMENDATIONS
5.1 Summary - - - - - - - - - 66
5.2 Conclusion - - - - - - - - - 67
5.3 Recommendations - - - - - - - 77
References - - - - - - - - - 71
Appendix - - - - - - - - 73
Questionnaire - - - - - - - - 74
CHAPTER ONE
1.0 Introduction
The
importance of leadership in an organization can not be overemphasized.
Leadership is a major element that sets successful and unsuccessful
organizations and government apart. It plays central role in offering direction
and purpose towards achieving goals of the organization. It is also an
important element in the social relationship of groups at work. Leadership is
the main factor that determines and shape group behaviour. When it is correctly
applied, each employee enjoys a feeling of strong commitment towards achieving
organizational goals. Regardless of equality of its members, every group will
tend to have a system in which it will have a leader.
However,
organizational goals can never be achieved without proper leadership style in
play. It is important to note that the effective performance of an individual
employee is a function of both his personal characteristics and the individual
environment. A careful consideration of knowledge, skills, experience, attitude
and motivation of an employee enhance maximum productivity and efficiency in
the job. Since leadership deals with the human resource element, it provides
the basis for effective utilization of material resources in an organization
through individual skills, knowledge and ability.
Leadership
can simply be defined as a process of influencing the activities of an
individual or a group towards attainment of set goals. Leadership is the life
wire of an organization. Douglas McGregor theory X and theory Y is to the view
that leaders attitude towards human nature as a large influence on how that
person behaves as a leader and how it affects the employee under the leader. It
is however important to note that no single leadership style is likely to be
effective in all circumstances, leadership style vary based on surroundings and
circumstances.
However, instead
of concentrating on a single leadership style, leaders can vary their
approaches depending on three factors: forces in the leader, forces in the
subordinate and forces in the situation. An effective leader is measured by his
ability to manage and withstand forces around him and how to effectively
utilize human and material resources to attain organizational objectives.
Douglas McGregor put it clear that there is a close relationship between
leaders’ expectation and the resulting performance of subordinates. He further
explains that if leaders’ expectations are high, productivity is likely to be
high.
1.1 Background of the Study
This study is
on “The Impact of Leadership Style on Employees’ Job Performance in Kaduna
Refining and Petrochemical Company (KRPC).
Leadership as
defined by Armstrong (2001) “Is the process of directing and inspiring
employees to perform task and oriented activities of the organization”.
Edward (2002)
in stressing the importance of leadership style, says the style adopted by the
leader in every organizations especially in a manufacturing company affects the
rate of the performance. He further stated that the personal qualities of a
leader will largely determine the particular leadership style that can trigger
employees to performance in a given organization. An autocratic leader for
instance would tend to be a more direct kind of leader, while a democratic
style will probably adopt participative leadership style. This however, does
not imply that a particular style can always be more effective than the other
rather particular style might be effective in specific circumstance.
It has also
become quite clear that successful leaders seem to have similar qualities, this
is because researchers tried to find out what make some leaders successful
particularly when it come to influencing their subordinates.
Michael A.
Germano, J.D., M.A., M.S. (2008) emphasize that Leadership has a direct cause
and effect relationship upon organizations and their success. Leaders determine
values, culture, change, tolerance and employee performance. They shape
institutional strategies including their execution and effectiveness. Leaders
can appear at any level of an institution and are not exclusive to management.
Successful leaders do, however have one thing in common, they influence those
around them in order to reap maximum benefit from the organization’s resources,
including its most vital and expensive: it’s people organization require
leadership just like business, government and non-profit organizations. Whether
a public, special or academic organization that organization’s leader directly
affect everything from patron experience to successfully executive stated
missions, including resource allocation, services offered and collection
development strategies. Infact, the influence of leaders and their
effectiveness in moving people to a shared vision can directly shape the
organizations employees, its materials, how patrons like or interact with them
and whether or not that experience is beneficial. With leadership potentially
playing such a vital role in the success of information centers and patron
experiences, it is useful to consider different types of leaders and their
potential impact in an organization.
This research
work tends to examine the leadership style in Kaduna Refining and Petrochemical
Company (KRPC) and its impact on employee’s performance.
1.2 Statement of the Problem
Every organization
regardless of its size strives to remain at the top maintain a leadership
position among competitors and in order to achieve this, it must struggle to
maintain and improve its productions. Ideal as it may appear, one still achieve
little, or even no improvement in their production, while an organization with
smaller number of workforce could achieve more. This reason could be as a
result of the leadership style in the organization, some organizations may have
leadership style, but still achieve nothing in terms of productivity. Could
this be related to the leadership style adopted by such organization?
It is based
on the issue that the researcher has decided to undertake the study with the
aim of proffering solution.
1.3 Objective of the Study
The main
objective of this study is to investigate the impact leadership have on
employee’s performance, specifically the study is intended to:
1.
Identify the different leadership
styles and their relationship with employee’s performance.
2.
Ascertain the effects of leadership
style on employee’s morale.
3.
Determine relationship between
employees performance and placement.
4.
Examine the significance of
leadership styles on organization' survival.
1.4 Significance of the Study
This research
will be of benefit to the management and employees of Kaduna Refining and
Petrochemical Company (KRPC).
The
researcher and other students/academicians that may wish to undergo further
research in this or a similar topic.
The study
will also be of benefit to other organizations and to the student of Business Administration.
It will be of
benefit to the general public at large. Ways and manner in which the identified
beneficiaries would benefit from the findings:
The
Management will know the leadership styles to adopt in other to achieve the
stated goals of the organization. It will help the employees to adopt to any
type of leadership style to embark on by the management.
To the
researcher and other students/academicians it helps them to gain more knowledge
about leadership roles in an organizations. To other researchers who wish to
embark on this research or similar research topic serves as a guide or provide
information on the research topic.
To other
organizations it helps the management to know the leadership styles that will
be of help to them.
To Business
Administration students, they will know the type of leadership style that can
be effective in running an organization or enterprise.
To the
general public, since every organization is involved in one business or the
other, it helps them to know the type of leadership styles to adopt that will
boost the organizational growth.
1.5 Research Questions
The following
questions are expected to guide the researcher in carrying out this study.
1.
Does leadership style affect
employee’s performance in an organization?
2.
Does leadership style boost
employee’s morale in an organization?
3.
Does employee’s placement affect
their performance in an organization?
4.
What is the relationship between
leadership styles and organization’s survival?
1.6 Scope of the Study
The Scope of
this study is limited to Kaduna Refining and Petrochemical Company (KRPC). Consequently,
the study is expected to involve two categories of employees, which comprises
of senior and junior staff. The senior staff comprises of employees from grade
6-1, while the junior staff comprises of employees from grade level 4-1
respectively.
This study
will cover the type of leadership style adopted by Kaduna Refining and
Petrochemical Company (KRPC) within the period of last five (5) years from
(2006-2011). If there have been increased in the employees performance due to
the leadership style adopted by Kaduna Refining and Petrochemical Company KRPC
during this period and whether the employees performance have been affected
positively or negatively.
1.7 Limitation of the Study
The
researcher in the process of carrying out the study encountered some problems
which are stated below:
Getting
information and materials to carryout the study was very difficult, most
especially when the researcher visited the school library, state library and
national library.
Most of the
leadership textbook in these library were outdated and the researcher could not
get any meaningful information from them to use.
Another
problem the researcher encountered in the process of carrying out the study was
that some of the questionnaires issued to the respondents were not returned,
while among the ones returned, some of them were incorrectly filled while some
were not filled at all.
1.8 Definition of Terms
Leadership: The process of directing and inspiring
employees to perform task oriented activities of the organization.
Style: The various behaviour patterns
favoured by leaders during the process of directing and influencing employees.
Reward: Feeling of satisfaction people
derived from achieving recognition and competence.
Autocratic: One who rule by his own power without
seeking the opinions of his subordinates.
Democratic: One who adheres to or promote individual
participation as a principle.
Performance: The act of carrying out an action or a piece
of work.
Laissez faire: A Leader with general principle of no
interference with the free action of his subordinates.
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